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Job Description
An exciting and challenging opportunity has become available for a Sales Supervisor within Tekkie Town Newcastle Village Walk, leading a team of staff. This role will report directly to the Store Manager of Tekkie Town. Our ideal candidate should be based in Newcastle (Kwa-Zulu Natal) and surrounding towns.
If you are looking are looking for a Company that offers support, recognition, coupled with a fun working environment, then this is the Company you should join!
As a Sales Supervisor working for Tekkie Town you will be responsible for supervising the floor staff, motivating staff to ensure that their daily targets are met, customer service, and ensuring that the correct processes are followed and adhered to according to Tekkie Town requirements.
Key Responsibilities
- Maximise the profitability by assisting the Store Manager to achieve monthly budgets.
- Ensuring the Store’s Administration is in line with the Standard Operating Procedures.
- Ensuring that stock losses are under the bench mark.
- The ability to ensure that brand standards are implemented & maintained in line with customer expectations.
- Effectively implement Promotions, visual merchandising principles and maintain standards of the store.
- Keeping updated with the latest trends in terms of stock coming in (unpacking process).
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Supervise and motivate staff to ensure that daily targets are met.
- Coach and support new and existing Sales Associates.
- The ability to manage the store in the absence of the Store Manager.
- Ensure all employees adhere to company’s Standard Operating Procedures.
- Opening and Closing of the store.
Qualifications
- Grade 12 / Matric
- Computer Literate, MS Office – proficient in Work, Outlook, Excel, etc
Knowledge, Skills and Experience
- Minimum of 1 – 2 years’ experience as Sales Assistant in the retail sector.
- Fluent (written and verbal) in English and another official South African language relevant.
- Strong interpersonal and selling skills.
- A strong logical thinking and analytical ability.
- Has a high energy level and is performance-driven?
- Excellent planning, organizing and time management skills.
- Ability to work independently, as well as be a team player.
- Strong leadership and organisational abilities.
- Outstanding customer care skills, the ability to interact and communicate with customers.
