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Job Description
- Industry/ Organization Type: Logistics/ Freight Forwarding
- Position Title: Customer Service (Air-billing)
- Working Location: Changi Airfreight Centre
- Working Hours: 5.5 days (Mon – Fri, 8.30 am – 6 pm, Sat 8.30 am – 1 pm)
- Salary Package: Basic Salary + AWS + Variable Bonus
- Duration: Permanent Role
Key Responsibilities
- Support the air freight team by generating accurate and timely freight bills.
- Verify shipment data and rectify any discrepancies for invoicing purposes.
- Handle customer queries related to air freight billing, ensuring timely and accurate responses.
- Coordinate with operations and sales departments to ensure billing information is updated and accurate.
- Maintain and update customer records in the company database, ensuring all contact and billing information is current.
- Monitor receivables and contact customers to facilitate payments.
- Prepare billing reports and other administrative duties as required.
- Resolve customer complaints by providing appropriate solutions and alternatives.
- Other ad hoc tasks as assigned.
APPLY NOW!!!
- Min GCE ‘O’ Level or equivalent.
- Willing to support overtime if required.
- Candidates without experience are welcome to apply; training will be provided.
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Job(at)anradus.com.sg. Kindly indicate #65238 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
Job Type: Full-time
Salary: RM6,600.00 - RM8,100.00 per month
Application Question(s):
- Are you aware that this position is based in Singapore?
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