The role will ensure that members and guests receive the highest standard of service and hospitality in our food and beverage outlets in line with any legal requirements and regulations laid down by the Union Jack Club.
The successful candidate will receive the following benefits:
- Annual performance bonus
- Annual pay review (January of every year)
- Staff recommendation bonus of £300 per referral
- Competitive hourly rate of £12.60 per hour
- Overtime payment of 1.5 x hourly rate (£18.90 per OT hour)
- Birthday leave
- Long service annual leave of up to 25 days per year plus bank holidays
- Gym membership
- Employee Health Care / Employee Assistance Programme
- Eye care assistance
- Season ticket loan
- Hospitality qualifications
- Free meals on duty
- Life assurance
- Occupational Sick Pay
- Cycle to Work scheme
- Central location - 2 minute walk from Waterloo and Waterloo East stations
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Summary of Duties & Responsibilities
Graciously greet guests upon arrival and inform guests of any promotional items and/or offers
Ensure that all guests & members receive prompt, courteous and efficient service
Look for creative ways to promote and execute strong relations activities with all guests and members
Have a full knowledge of restaurant and bar menus and service time
Ensure that the restaurant and bar operate according to correct principles of Food Service and Hygiene
Requirement:
All applicants must have the following functional skills, knowledge and experience:
Must display a professional attitude, be a good team player and organiser
Should have the ability to work under pressure
Must be an effective listener and communicator
Must have a good level of written and spoken English.
The Union Jack Club has been standing at Waterloo for over 100 years. Its founder was Ethel McCaul, a Royal Red Cross nurse and her vision remains our primary purpose today: to provide serving and former non-commissioned members of the Armed Forces and their families with a comfortable and friendly base for their visits to London with over 20 million guests since its doors opened.
Due to the high volume of applications, we are unable to notify unsuccessful candidates. If you do not hear from us within this period, unfortunately your application has been unsuccessful
Job Type: Full-time
Salary: £26,208.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Work authorisation:
- United Kingdom (required)
Work Location: In person
